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312-786-4000
Knowledge base
Oracle (HR, Payroll, Benefits)
HR
5
Oracle HCM – Absence Employee Self Service
Oracle HCM – Absence Manager Self Service
Oracle HCM – Compensation Employee Self Service
Oracle HCM – HR Employee Self Service
Oracle HCM – HR Manager Self Service
Payroll
3
Oracle HCM – Payroll Employee Self Service
Oracle HCM – Time Card Employee Self Service
Oracle HCM – Time Card Manager Self Service
Benefits and Pension Employee Self Service
1
Oracle HCM – Benefits and Pension Employee Self Service
General
2
FAQ - Frequently Asked Questions for Oracle HCM
Setup Mobile Application for Oracle HCM Cloud
Microsoft Outlook
Add-Ins and Connectors
5
What are Add-ins and Connectors?
Are they Safe to Install?
How Do You Add Them in Outlook?
How Do You Remove Them From Outlook?
MHC IX Drill Installation - Add Chrome Extension
Email Related Issues
3
Email Hasn't/Not Updated
Outlook Storage Error
Accessing shared email boxes
Import Email, Contacts, and Calendar
1
How to Import Outlook items from a .pst file in Outlook for PC
PST
4
Create New PST
Determine the PST File Version
Create an Outlook Profile
Repair a corrupt Outlook PST file with Scanpst.exe (inbuilt utility)
Canon Secure Print Printer
How to Add Canon Secure Print Printer
2
Adding Canon Secure Print Printer
Missing print job
Citrix Workspace
Error in Citrix
3
The system cannot find the path specified.
Can't Print in Citrix
Citrix app is unavailable, try again later
Microsoft Windows 10
FAQ
2
How to Screen Shot
How to find VNC Number
Getting Started
0
Windows Troubleshooting
2
Network/Internet Connectivity Issues
Adding user to Local Administrator
File Extraction
1
Extract Files
Compress Folder
1
Compress Folder and Files
Lawson/Infor
How to Log In and Enter and Approve Time
0
Microsoft Excel
Tips & Tricks
6
Pivot Tables
Add More Than One New Row or Column
Filters
Remove Duplicates
Transpose
View all 6
Microsoft Powerpoint
Tips & Tricks
7
Choose a Theme
Insert a New Slide
Save Your Presentation
Format Your Text
Add Pictures
View all 7
Microsoft Word
Images
1
How to insert an image in Microsoft Word Document
Tables
1
How to Insert A Table
Tips and Tricks
7
Find any word you want quickly and easily
Disable Spelling and Grammar Check
Determine Your Readability Statistics
Generate Random Text
Protect Your Document
View all 7
Shortcuts
1
8 Awesoome Microsoft Word Hacks Every Employee Needs to Know
Multi-Factor Authentication
Setting Up
1
How to set up multi-factor authentication settings
Modifying Your Settings
2
How to change your multi-factor authentication phone number (Recommended: Set up an alternate phone for multifactor)
How to change your multi-factor authentication preferred contact method
Yardi
Login Failure
1
Error Message
Freshdesk
Tips & Tricks
3
Setting Up Linked Tickets (Combining Tickets for Outage)
Creating and Linking a Tracker (With Linked Tickets)
How to Login to Freshdesk
Cisco Desk Phones
Recovering Deleted Voicemails
1
How to Recover Deleted Voicemails
Cisco IP Cheat Sheet
1
Cisco IP Phone Cheat Sheet
SFTP
Usage
1
Connecting to an FTP server
Source Default Category
Source Default Folder
0
General
Announcements
0
FAQ
Help Center
2
Legistar Password Resets
Adjusting Time zone on PC
Customization
0
Video Footage
Building Security Video Footage Request
1
Security Video Footage Request
Help Desk Software
by Freshdesk